I have a stream of supply agencies contacting me daily, wanting to know why we don’t use them. But I can’t imagine anyone else replying to me on a Saturday morning while the rugby is on! Thank you for being so efficient.
Edgar Stammers Primary Academy
Working with Smile Agency has been a very positive experience having been disenchanted with a number of previous supply agencies we have used in the past who, over time, have proven themselves to be unreliable and the provider of poor quality staff. Smile have been extremely reliable and have ensured that we are provided with good quality staff in most instances. On the rare occasions where this has not been the case I have felt able to discuss with Emma why we have not been entirely satisfied and she has been very receptive to hearing how things could be improved.
Chuckery Primary School
Smile have been our supply staff provider for the past 7 years. Emma, our consultant, is very reliable. She knows the school’s requirements and has never let us down, even when we've called at very short notice.
Palfrey Junior School
I have worked with Smile and Tyon for a few years and have always been extremely happy with the service that has been supplied to Clifton Primary School. The candidates he has sent to us have always been the right person for the role. They listen to our needs and are always able to support at any time of the day.
Clifton Primary School
I have known Nicola for a number of years, I have always found Nicola to be competent in her role and has always been available to help at any time. She is well aware of the calibre of staff I am looking for when I request agency staff and she has excellent knowledge of the needs of nurseries. Nicola is always at the end of the phone and willing to help in any way she can, I cannot praise her enough for the support she and the team have provided to Little Scholars Day Nursery.
Little Scholars Nursery
I have been working with Smile and Hannah since 2016. During this time, I have never been let down, the calibre of staff has always been excellent. Having been in my position for 14 years, I have worked with many supply agencies and Smile have by far been the best!
Rood End Primary School
We have been working with Smile Education for the past three years. In this time we have received an efficient and professional service. They have continued to impress us with their support in accessing good quality supply staff and their accessibility to and support once the staff are in place.
Hannah and Smile have taken the time to develop an excellent relationship with the school and our office team in particular. Hannah has also gone the extra mile for the school helping out on school trips, our school fair and offering fundraising support.
Brandhall Primary School
Perryfields Primary School has been working with Smile Education for approximately 3 years and we have always received an efficient and professional service. Hannah is always available and has arranged cover at very short notice when needed. She has supplied us with some highly skilled staff that suited our needs and we have taken a number of them on as permanent staff.
Perryfields Primary School
Since December 2016 I have preferred to use Smile Education for most, if not all, any external recruitment support that I have needed. Often our requests for supply cover are with very little notice and for a variety of roles. No request is ever a problem and we are sent strong, reliable temps within a realistic time frame. Emma always attempts to gain feedback regarding the supply staff she sends us to check that we were happy with the service and to continuously gauge the calibre of staff on her books. I have no reservation in recommending Smile Education to anyone as my preferred supplier.
Goldsmith Primary Academy
I have worked closely with Emma from Smile for a number of years and always contact her as the first port of call for any supply needs. Emma is excellent at a rapid response - crucial if it is a short notice arrangement. More importantly, Emma provides great quality staff. As a testament to the quality of staff sourced by Emma, we have appointed 4 teachers and 3 teaching assistants on permanent contracts in the last 2 years. I would not hesitate to recommend Smile to other headteacher colleagues.
Grove Primary School
xMill Lodge has been using Smile education for a number of years. They have supplied teachers and teaching assistants to work across the school in a range of roles. Mary, our consultant, has taken the time to get to know the school. She does her best to match us with supply staff that match our school ethos and as a result of many of the staff return to fill both short term and long term vacancies.
Mill Lodge Primary School
We have been using Smile as our main agency for supply cover over the last year, I am extremely happy with the service that has been provided by Olivia and the team. Arranging cover can at times be very stressful, Olivia has always been efficient and very helpful. She always replies back to my emails in good time, even when I send emails out of hours.
Being the HR Lead for Goldsmith Primary Academy I am responsible for overseeing the school's recruitment activity and arranging supply cover as and when required. Since December 2016 I have preferred to use Smile Education for most, if not all, any external recruitment support that I have needed. No request is ever a problem and we are sent strong, reliable Temps within a realistic time frame..
Jodie Duffin, Goldsmith Primary Academy