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If you're considering a career in recruitment in 2026, you've probably come across plenty of articles talking about targets, KPIs and commission.
While those things can be part of the job, recruitment is about so much more.
At Smile Education, we believe great recruiters build relationships, solve problems and make a genuine difference to people's lives. Whether that's helping a teacher find their dream role or supporting a school with the right talent, every conversation matters.
To celebrate Charlotte's four-year Smilestone with Smile Education, we asked her one simple question: What does it really take to be a Recruitment Resourcer in 2026?
Her answers perfectly capture what a successful career in recruitment looks like today.
One of the first things Charlotte highlighted was the people who inspire her every day.
From her mum and nan to her favourite musician, Nick Jonas, inspiration comes from all kinds of places. But at work, it's the support of her colleagues that keeps her motivated.
Recruitment is a team sport. Behind every successful placement is collaboration, communication and a team working towards the same goal.
If you're looking for recruitment jobs in Birmingham or Manchester, finding a company with a supportive culture is just as important as finding the right role.
During her four years at Smile Education, Charlotte has achieved some incredible milestones (or Smilestones as we call them!), including:
These achievements show that success in recruitment isn't only measured by sales. Great recruiters are recognised for teamwork, leadership, consistency and living company values.
Recruitment is fast-paced, so having the right routine makes a big difference.
Charlotte's essentials include:
It might sound simple, but looking after yourself helps you perform at your best throughout the day.
If you're thinking about becoming a recruiter, Charlotte's advice is straightforward and practical.
1. Stay Organised
Time management is one of the most valuable skills you'll develop in recruitment. Prioritising tasks and planning your day will help you stay on top of a busy workload.
2. Build Confidence on the Phone
Recruitment is built on conversations. Every phone call is an opportunity to build relationships, understand people's goals and make a positive impression.
3. Find a System That Works for You
Whether that's colour-coded calendars, digital planners or handwritten notes, having a clear structure helps you stay productive.
4. Be Ready to Adapt
No two days are the same in recruitment. Schools' needs can change quickly, candidates receive job offers, and priorities shift throughout the day. Being adaptable is one of the biggest strengths you can develop.
At Smile Education, we recruit education professionals across the UK while building long-term partnerships with schools and Multi Academy Trusts as an approved GCA Recruitment Partner.
We're proud of our collaborative culture, opportunities for career progression, community involvement and the chance to genuinely make a difference every day.
Whether you're an experienced recruiter or looking for your very first recruitment role in Birmingham or Manchester, we'll support your development every step of the way.
If you're ready to start a rewarding career where every day is different and your work has a real impact, we'd love to hear from you.
Explore our latest internal vacancies and discover what a career at Smile Education could look like.
Because recruitment isn't just about filling jobs.
It's about changing lives, building relationships and helping education thrive.
Thinking About a Career in Recruitment in Birmingham or Manchester? Here's What It Really Takes in 2026
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An Interview with Fraser, Recruitment Consultant at Smile Education
Tips on Looking After Your Mental Health This Winter
A Day in the Life of a Recruitment Consultant