Jobs

Smile Education are recruiting for an experienced Operations Manager to work across a handful of School sites, based primarily at their main site in West Bromwich.

This is a full-time role supporting the effective operational running of the organisation, with a strong focus on health and safety, compliance, HR processes, and site management support.

This is a non-student-facing role, ideal for an experienced operations, facilities, compliance, or education-based professional who is confident managing processes, audits, reporting, and working collaboratively with senior leaders.
The RoleAs an Operations Manager, you will play a key role in supporting the smooth day-to-day operation of the School sites. You will work closely with the Site Manager, Business Manager, and HR Manager to ensure compliance, safety standards, and operational procedures are maintained.
Responsibilities

• Leading on Health & Safety processes, including reports, audits, compliance checks, and corrective actions
• Supporting Site Managers with operational tasks and site-based requirements
• Completing reports, monitoring actions, and ensuring improvements are implemented
• Supporting HR processes, including absence management meetings and related administration
• Working alongside the Business Manager and HR Manager to deliver key operational objectives
• Ensuring policies and procedures are followed across all sites
• Identifying areas for improvement and supporting effective solutions
• Maintaining accurate records and documentation
• Providing general operational support to senior management teams

Requirements

• Previous experience working in an Operations Manager, Site Manager, Facilities Manager, Compliance Manager, or similar role
• Strong understanding of Health & Safety processes, audits, and compliance requirements
• Experience managing reports, investigations, and corrective actions
• Knowledge of HR processes, including absence management
• Excellent organisational and administrative skills
• Ability to work independently and manage multiple priorities
• Strong communication skills with the ability to work with a range of stakeholders
• Experience within an education, public sector, or similar environment is desirable
• Enhanced DBS Certificate or willingness to obtain one
• Fully vetted and available to start when required

Why work with Smile Education?
Smile Education are an agency with a difference. We are education specialists with a proven record of supporting both experienced support staff and education professionals. We provide ongoing support, CPD opportunities, and access to a wide network of schools across the local area.

We are committed to safeguarding children. All applicants will be subject to compliance checks, including Enhanced DBS, Barred List, Prohibited List, Right to Work, and reference checks.
SMILES

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.