Jobs

Smile Education is working in partnership with a forward-thinking secondary academy within a well-established Multi-Academy Trust in the West Midlands. The school is committed to inclusive education, student wellbeing and personal development, ensuring every young person feels safe, supported and ready to succeed.

We are seeking a compassionate and motivated Pastoral Support Officer to join a dedicated pastoral team. This is a rewarding opportunity for someone who enjoys supporting young people emotionally, socially and academically in a positive school environment.

✨ School-based experience is not essential — full training and ongoing support will be provided.

About the role As a Pastoral Support Officer, you will:

• Provide emotional and pastoral support to students
• Work 1:1 and in small groups to support wellbeing, behaviour and engagement
• Support students during the school day, including transitions and intervention sessions
• Help students develop confidence, resilience and positive relationships
• Work closely with teaching staff, SEN and safeguarding teams
• Support behaviour strategies and positive routines across the school

Why this is a great opportunity

• A meaningful role where you can make a real difference every day
• Supportive school environment with training provided
• Flexible working options to suit your availability
• Valuable experience for those interested in education, youth work or pastoral care
• Opportunity to progress or develop within the school or trust
• Immediate or fast-track start available

Who we’re looking for We welcome applicants who:

• Are caring, patient and empathetic
• Enjoy working with children and young people
• Are confident communicators and good listeners
• Can remain calm and positive in challenging situations
• Are reliable, proactive and team-focused

This role would suit individuals with experience in:

• Youth work or mentoring
• Pastoral or behaviour support roles
• Social care, family support or community work
• SEN support or teaching assistant roles
• Sports coaching or wellbeing-focused roles
• Or anyone with a strong desire to support young people’s wellbeing

Requirements

• Enhanced DBS check (can be processed if required)
• A commitment to safeguarding and student welfare
• Availability during school hours (flexible options available)

Apply today Interviews and trial days are being arranged on a rolling basis, and early applications are encouraged.
Please apply online or send your CV to stella@smile-education.co.uk or for more information please call: 0121 392 6570.

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.